Shipping policy

Here’s a ready-to-paste AURVÉA Shipping Policy for the Shopify shipping policy field:

AURVÉA Shipping Policy

Last updated: [LAST UPDATED DATE]

AURVÉA prepares each order with care and aims to provide a clear, considered delivery experience from checkout through arrival.

Order Processing

Orders are generally processed within [PROCESSING TIME] business days after payment authorization.

Business days mean [BUSINESS DAYS DEFINITION]. Processing may take longer during product launches, seasonal periods, promotions, inventory transitions, severe weather, or other operational disruptions.

Tracking information is generally sent once your order has been packed and transferred to the applicable carrier. Tracking may take additional time to show movement after the shipping label is created.

Orders may require additional verification for payment, address, fraud prevention, product availability, or regulatory reasons. Processing may be delayed while verification is completed.

Shipping Options

Available shipping methods and costs are displayed at checkout.

  • Standard Shipping: [X–X business days]
  • Express Shipping: [X–X business days]
  • International Shipping: [X–X business days]

These are delivery estimates after processing unless otherwise stated. They are not guaranteed delivery dates unless AURVÉA expressly identifies them as guaranteed.

Complimentary Shipping

Complimentary standard shipping may be available on qualifying orders of [AMOUNT] or more.

AURVÉA may change the qualifying threshold, eligible destinations, shipping method, or promotional period. The offer applicable to your order will be shown at checkout.

International Orders

International delivery estimates vary by destination, carrier, customs authority, and local conditions.

International orders may be subject to import duties, customs charges, value-added tax, local taxes, brokerage fees, handling charges, or customs documentation requirements.

Unless stated otherwise at checkout, the recipient is responsible for applicable import duties, taxes, customs charges, and related fees. AURVÉA cannot guarantee customs processing times or delays caused by customs authorities, incomplete documentation, prohibited imports, or refusal to pay applicable charges.

Address Accuracy

Please review your shipping address carefully before completing checkout.

If an address is incomplete or incorrect, contact AURVÉA as soon as possible at [CONTACT EMAIL]. We will try to update the address before fulfillment, but changes may not be possible after an order has shipped.

Additional shipping charges may apply if a carrier permits a correction or redirection. Orders returned because of an incorrect or incomplete address may require a new shipping payment before reshipment.

Lost, Delayed, or Damaged Shipments

If tracking shows a delay, please allow the carrier’s stated investigation period where applicable.

If a shipment appears lost, contact AURVÉA Customer Care with:

  • Your order number.
  • The delivery address.
  • The tracking number, if available.
  • Any relevant carrier messages.

AURVÉA may open a delivery investigation with the carrier.

If a parcel arrives visibly damaged, photograph the packaging and product before discarding anything. Contact Customer Care promptly for instructions.

Third-Party Fulfillment

AURVÉA may use third-party fulfillment centers, suppliers, manufacturers, logistics providers, or dropshipping partners to prepare or ship certain orders.

Where applicable, an order may ship from a third-party facility or in third-party packaging. The fulfillment origin may vary by product, inventory availability, destination, and logistics requirements.

AURVÉA remains responsible for coordinating customer support for orders placed through the AURVÉA store, subject to the applicable product, return, and shipping policies.

Contact

AURVÉA Customer Care
Email: [CONTACT EMAIL]
Address: [BUSINESS ADDRESS]
Phone: [PHONE NUMBER]

Replace the bracketed placeholders before saving, especially the processing time, delivery ranges, free-shipping threshold, contact details, and business-day definition.